Running a restaurant requires coordinating multiple moving parts. The right POS system ties everything together.

Restaurant POS Requirements

• Table management – Track which tables are occupied
• Kitchen display – Orders go directly to kitchen
• Menu modifiers – Extra toppings, special requests
• Split bills – Divide payment between customers
• Tips handling – Track and report tips

Workflow: Order to Payment

1. Waiter takes order on tablet or POS
2. Order prints in kitchen automatically
3. Kitchen marks items as ready
4. Food served to table
5. Customer requests bill
6. VFD receipt generated
7. Payment processed

Inventory for Restaurants

Restaurants need ingredient-level tracking:

• Track raw ingredients, not just menu items
• Recipe costing to know true profit
• Daily usage tracking
• Wastage monitoring

Key Reports

• Sales by menu item – What sells best
• Peak hours – When to staff up
• Table turnover – Efficiency metrics
• Food cost percentage – Profitability

Staff Management

• Different access levels for waiters, managers
• Individual logins for accountability
• Sales by server reports
• Shift handover procedures

Tawala for Restaurants

• ✅ Table and floor plan management
• ✅ Kitchen printer integration
• ✅ TRA VFD compliance
• ✅ Split bills and tips
• ✅ Menu item reports